Hello, my name is William A. Lopez. I am a retired police officer with over 30 years of experience in both Crime Prevention and Crime Prevention Through Environmental Design, as well as criminal investigations. Ten years ago, my partner and I started this company with one thing in mind; to provide a well-trained security force that really understands the concept of crime prevention and the importance of customer service. At Vista Security Services International (VSS), we understand the importance of portraying a professional image at all times. In addition, we recognize the vital impact a professional level of service, coupled with strong communication skills, has on a company’s reputation.
For VSS, it all starts from the moment an employee is hired. Once hired, regardless of their prior work experience, and prior to being assigned to a post, our licensed security officers receive additional training in the field of basic crime prevention, interpersonal skills and customer service. Once assigned to a post, a security officer is responsible for meeting all of our client’s expectations by complying with all written and/or verbal post orders. At VSS we understand that we need to be flexible and responsive to our clients’ sudden or unexpected needs. All of our security officers are trained and expected to adapt to sudden change and emergency events.
At VSS we believe in going the extra mile for our clients and the communities we serve. Our goal is to not only meet, but exceed, our clients’ expectations. We understand the commitment that our clients have made to their customers, workers and community as a whole. We will ensure that as your security provider, all security officers will display the same commitment to customer service that you do, while carrying out their daily duties. Our commitment is to provide exceptional security guard services to the clients we serve, while understanding and being sensitive to their needs.
We look forward to having the opportunity to present our qualifications and discuss how we can be of assistance to your company.